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Data Recovery Tips

If your hard drive needs repair and you need data recovery services in Melbourne or anywhere in Australia, here are some tips related to Hard Drive Failure:

Situation/Symptoms	Unusual noises such as clicking, grinding or metal scraping.
What to do	If booted up, back up any critical files. Shut down the computer and DO NOT reboot.
Why?	Extensive physical damage and permanent data loss can occur in a short period of time if a drive is left running.
Situation/Symptoms	Power Outage/ Surge — sparks, smoke, drive won't spin, drive spins but data is inaccessible.
What to do	Unplug all cords to your computer to prevent further damage including AC/power, modem, printer and network.
Why?	Extreme power fluctuations can damage electronic components and cause the drive’s read/write heads to write erratically to the media surface, resulting in data corruption.
Situation/Symptoms	Water/liquid damage
What to do	Immediately turn computer off and DO NOT reboot! DO NOT dry the wet drive or media. Place in a plastic bag with an airtight zip closure.
Why?	While the drive may seem dry, small amounts of water may linger on internal or external components causing a short when powered on. Dried water leaves mineral deposits and other contaminants on the media surface that can lead to a head crash when powered on.
Situation/Symptoms	Fire
What to do	If the computer is wet from fire hoses, remove the wet hard drive, DO NOT dry, and place in a plastic bag with an airtight zip closure. If the drive is "sealed" in a melted computer, leave it intact.
Why?	Extreme pressure changes during a fire can pull water and contaminants inside the drive through small air vents. Dried water leaves mineral deposits and other contaminants on the media surface that can lead to a head crash if powered on.
Situation/Symptoms	Virus — blank screen, unusual messages, unusual behavior, system not starting
What to do	If you have used anti-virus software to remove the virus and clean the system with no results or the system is now not booting/starting, shut down the computer. If your data is not accessible after removal, do not run a commercial utility. Contact us for professional recovery.
Why?	Software may remove a virus but will not always reverse its damaging effects on your data, which may remain inaccessible. Virus damage can be severe enough that a commercial utility can cause further damage and make data recovery more difficult.
Situation/Symptoms	Data missing or is corrupted.
What to do	If you have accidentally deleted files or formatted the drive/media shut the system down to avoid further reading/writing to the drive/media. Do not run a commercial utility. If your data was deleted, shut the system down to avoid further reading/writing to the drive/media, do not run a commercial utility.
Why?	Any further access to the data/media can cause further corruption and irretrievable data loss. A commercial utility can cause further damage and make data recovery more difficult.
Situation/Symptoms	Impact Trauma (dropped, run over) — physical damage, unusual noises (clicking, grinding, scraping), drive not recognised, drive won't spin.
What to do	Turn off immediately and DO NOT reboot.
Why?	Trauma can damage the read/write heads and media surface, cause misalignment, and at worst, a head crash.

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